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Ground floor

The service desk is open to everyone

Walk up ahead of an order or once your parcel is home. Email the desk; a staff member replies within 12 to 24 hours, Monday through Friday.

support@solrogoods.com

Monday through Friday, 9:00 AM to 5:00 PM Eastern Time

Ring the service deskBrowse the Q&AReturns, in writing

  • Advice before you choose

    Unsure which size fits your shelf or which model suits the job? Ask, and we point out the right floor.

  • Answered within 12 to 24 hours

    Email the desk during desk hours, Monday through Friday. Staff answer, no ticket maze.

  • Your parcel, followed all the way

    Each order leaves here tracked. Misplaced the email? Quote your order number and we dig it up again.

  • Trouble? Ring the desk first

    Damaged, delayed or simply wrong? Send the desk your order number first of all; together we make it right.